Based on 250 reviews
85%
(213)
7%
(17)
3%
(8)
1%
(3)
4%
(9)
Very cool and comfortable. Hard to get out of bed!!! Will buy a another set.
The left sideboard rail hook broke off within a month after receiving it. I spent $12000 plus to buy the full set including the bench and mattress, it really sucks to be experiencing this. After waiting 2 months plus to receive this order and now I don’t have a working bed. I am still waiting for the customer service to resolve this issue. So frustrating!
Hi Chuk,
Thank you for taking the time to share your feedback, and congratulations on your new bench and mattress! We are thrilled to hear you love those pieces, but we are incredibly sorry to hear about the experience you’ve had with your bed frame.
For a $12,000+ investment and a two-month wait, you deserve absolute perfection and a functional bed. A broken rail hook within the first month is definitely not typical of our quality standards, and we completely understand your frustration.
We want to reassure you that we are 100% committed to taking care of you and resolving this immediately. We are currently looking into your customer service case to expedite a solution—whether that means a priority replacement or a swift repair.
A member of our leadership team will be reaching out to you directly today to ensure this is resolved to your satisfaction.
Thank you for your patience, and we will make this right!
Best regards,
The Alaskan King Team
Good quality and sturdy. I emailed customer service about a small issue and they responded within a day and offered a more than adequate solution. I would recommend this company based off of customer service alone. Happy with my purchase
Was nervous about buying a mattress online that I have never felt because I can tend to be picky.. ended up going with the medium and have had no issues! Really good quality
I recently purchased an Alaska King mattress, and it has completely transformed my sleep experience. The size alone is incredible—there’s more than enough space to stretch out comfortably without disturbing my partner. It truly feels luxurious and spacious.
The comfort level is outstanding. It provides the perfect balance between firmness and softness, offering excellent support for my back while still feeling plush and relaxing. Since I started using it, I’ve noticed a big improvement in my sleep quality—I wake up feeling more rested and without the usual aches.
The build quality also feels very premium. You can tell it’s made with durable, high-quality materials designed to last. Despite its large size, it doesn’t lose shape and maintains consistent support throughout the night.
Overall, I highly recommend the Alaska King mattress to anyone looking for maximum space, comfort, and a high-end sleep experience. It’s definitely an investment, but absolutely worth it.
My husband and I, our two 85 pound labradoodles, and 3 cats have never slept better. Sooooooooo big and comfortable on top of beautiful. Also, ordered the bamboo sheets, & blanket. So happy with our purchase.
Very nicely made blanket. One that is finally big enough for my Alaskan king
We love it went from Cal King to Alaskan King 108x108 the medium firmness is pretty comfortable. Package was 245lbs so it was tough getting it up stairs but worth it.
First time in 4 years we are sleeping well due to COsleeping with our kids
Best bed we have ever owned! Delivery was easy and simple, even got its set up and trash taken care of from delivery guys. 10 out of 10 would definitely recommend.
