FAQs

Have questions? We have answers.

General

Alaskan King Mini
Width 96" (243.84 cm)
Length 96" (243.84 cm)

Alaskan King Shorty
Width 108" (274.32 cm)
Length 80" (203.2 cm)

Alaskan King Shorty L
Width 108" (274.32 cm)
Length 84" (213.36 cm)

Alaskan King
Width 108" (274.32 cm)
Length 108" (274.32 cm)

Height varies by model.

We can make your mattress smaller or larger than our standard Alaskan king size. Speak with a product expert for more information by calling +1 877-267-7772.

We suggest removing your Alaskan King mattress from the box within 2 weeks of receiving it. Keeping your mattress in the box for an extended time can compromise the mattress's ability to return to full shape.

Shipping

We ship our Alaskan king mattresses folded in half which allows them fit through a standard doorway. This does not affect the performance or lifespan. Once removed from the packaging, your Alaskan King mattress will ready for a snooze in under one minute.

We ship our mattresses from one of our two factories: Greenville, South Carolina or Conover, North Carolina.

Curbside delivery is free in the 48 states. You can view all of our delivery options here.

Yes, we ship to Canada! To get a shipping quote to Canada, please call us at +1.877.267.7772 option #1. We cannot calculate these rates directly on our website at this time.

International Shipping: We can also ship internationally using a freight forwarder. You will be responsible for hiring and coordinating with the freight forwarder, and any additional shipping costs associated with their service.

The delivery timeframe for your order will depend on the specific product you purchase. To find the most accurate estimate, we recommend checking the "Shipping" tab on each product page. This tab will provide details on the estimated shipping timeframe for that particular item.

Since we use third party delivery services, we're unable to 100% guarantee that your order will be delivered on a specific date.

Sometimes it's possible to deliver within a date range. Speak with a product expert for more information by calling +1 877-267-7772.

We offer two convenient ways to track your order:

  • By phone: Call our customer service team at +1.877.267.7772, option #2. A friendly representative will be happy to assist you.

  • Through our website: You can contact our customer service team through the contact form on our Contact Us page.

We recommend removing your Alaskan King mattress from the box within 2 weeks of receiving it. This will allow the mattress to fully expand and ensure optimal performance.